News

Customer Service Excellence Award

We would like to say a big thank you to all our residents who took part in our recent Customer Services Excellence (CSE) assessment.

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Updates for all Bethany House residents

Due to maintenance changes we are introducing a new appointment system for all routine jobs reported. Residents will be given a choice of AM or PM slots and will be required to provide access

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Mutual Exchange Policy and Resident Involvement Strategy update

Thank you to all residents who provided feedback during our recent review of Sapphire’s Mutual Exchange Policy

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Women's health workshops coming in 2017

Sapphire and Team Up, Health Education England, have joined together to launch an exciting health and wellbeing project for all female residents.

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